East Bay Community Action Program (EBCAP) is seeking a full-time LIHEAP/Safety Net Eligibility Specialist/Technician who is responsible for intake, assessment, data entry, basic information, and referral and all other activities related to the LIHEAP and Safety Net programs.

• Meet with clients to conduct and assess eligibility for available services within EBCAP to improve basic needs.
• Communicate and coordinate with other EBCAP programs, to process referrals for EBCAP consumers who have needs for additional social service.
• Prepare and submit monthly reports required for RI Community Food Bank.
• Assist with food pantry enrollment, food distribution, ordering, and community pick-ups.
• Perform other duties as assigned by the supervisor.

The Eligibility Technician will meet with individuals and/or families in the office, and in the community to assess and determine appropriate linkages to EBCAP services, including, but not limited to social service wrap-around and treatment services. May include regular travel to agency sites and flexible hours, as well as picking up of products in the community for food pantries.

Qualifications:

• High School Diploma/GED required.
• Previous experience navigating LIHEAP benefits preferred.

For Full-Time Employees Working 30 – 40 hours per week, EBCAP provides a comprehensive compensation and benefits package that includes heavily subsidized medical and dental insurance plans (BCBSRI), supplemental vision insurance, voluntary medical and dependent care flexible spending accounts, up to 3% company matching 403(b) retirement plan, employer-paid life insurance & long term disability, generous paid time off that includes vacation/holidays/personal days/sick time mileage reimbursement, tuition reimbursement, opportunities for center-paid training/CEU’s, employee assistance program, and more!

EBCAP is an equal opportunity/affirmative action (EEO/AA) employer committed to providing a diverse work environment.