Billing Specialist
East Bay Community Action Program
100 Bullocks Point Avenue | Finance/Billing | Non-Exempt (hourly)

Join a Team That Makes a Real Difference—Behind the Scenes and Beyond

Are you someone who loves solving problems, staying organized, and making sure everything adds up just right? Do you want your work to create a positive impact on your community every single day? If so, we’d love to meet you!

East Bay Community Action Program is searching for a detail-driven, motivated Billing Specialist to support our Finance/Billing team. In this role, you’ll help ensure our medical, behavioral health, and dental services are billed accurately—so thousands of community members can continue receiving the care they depend on.

What You’ll Do

• Submit, track, and manage electronic claims using our billing software
• Obtain referrals, pre-authorizations, and verify insurance coverage
• Monitor unpaid claims and ensure payments are accurate
• Investigate and appeal denied claims to ensure proper reimbursement
• Maintain compliance with all billing regulations and internal procedures
• Keep detailed, organized records that support smooth operations

What Makes You a Great Fit

• High school diploma or equivalent
• 2–4 years of hands-on medical billing experience
• Medical billing certification
• Solid Microsoft Office skills (Word, Excel, PowerPoint, Outlook)
• Familiarity with CPT/ICD-10 coding, HCFA 1500, and UB-04
• Experience with billing software and electronic medical records

You’ll Thrive Here If You…

• Love solving puzzles and figuring out why something doesn’t match up
• Enjoy communicating with patients, insurers, and your teammates
• Can manage multiple priorities calmly and efficiently
• Work well in a collaborative, supportive environment
• Bring a solution-focused mindset to your daily work

What Your Day Looks Like

This role is primarily desk-based with regular computer work. You’ll also move around the office as needed and occasionally lift items up to 25 pounds. Organization and attention to detail are key—your contributions keep everything running smoothly.

Why You’ll Love Working at EBCAP

Every claim you process helps someone in our community access the healthcare and human services they need. Your expertise ensures families, individuals, and neighbors receive the support they deserve. Here, your work truly matters—and you’ll feel that impact every day.